Mole Cricket Embroidered Artwork

Handcrafted Tasmanian Oak wood shadow box frame with Artglass AR70 and engraved brass label. Materials used in the mounting of the piece are of archival/conservation quality - Alpharag ARTCARE Archival Matboard, Alpharag ARTCARE Archival Foamboard, linen lacing thread, frame points, Ph7-70 Acid Neutral Double Sided Conservation ATG Tape, Lineco Archival Quality Frame Backing Paper and Lineco Archival Quality Frame Sealing Tape.

This frame has hanging wire and bumpers on the back so it can hang from a wall or due to the depth of the frame it can sit on a flat surface such as a desk, shelf or mantel.

The delicate stumpwork/embroidery insects should not be removed from the display frame. Everything has been carefully placed and sealed in the frame in a specific manner so to undo it all is to damage the conservation/archival quality of the framing.

Artglass AR70 is scratch resistant and easy to clean with a microfibre cloth and glass cleaner by Groglass. However wiping down with a soft microfibre cloth should suffice. To protect the frame and the artwork, do not spray any liquids directly onto glass.

Please, handle with care when hanging/placing/storing your artwork, avoiding exposure to direct sunlight, excessive heat, humidity and water. These pieces are happiest out of direct sunlight. High quality materials, acid free paper and adhesives and UV resistant glass have been used in the creating and framing of this piece however fading may occur and materials compromised in direct light. Also avoid hanging, placing or storing the artwork in in areas of high humidity, where water damage may occur or above open fireplaces or places in direct proximity to heating as damage from smoke and excess heat may occur.

Please note that this is not a toy. It is not suitable for children. 

All artworks will be beautifully gift wrapped and securely packaged.

Shipping and Delivery

All orders will be dispatched within 3-7 business days after payment has been made.

We use third party delivery agents to deliver goods. You agree to us giving your details to those delivery agents for the purpose of delivering your goods.

All original artworks will be packed securely, tracked and have insurance included in the shipping cost for both Australian and International orders.

Shipping within Australia

Works will be securely packaged for delivery. Artworks are currently sent through both Australia Post and Courier Services. Selected smaller artworks will be sent to addresses in Australia via Australia post with medium to large artworks, along with any smaller piece that is exceptionally delicate/fragile, being delivered by Courier Services. Artworks that require Courier Services will be noted in the product description.

Shipping outside Australia (International Orders)

Selected artwork (small frames) purchases from outside of Australia will be delivered through both Australia Post and Courier Services to selected international destinations and with medium to large artworks requiring Courier Services. Artworks will be securely packaged for delivery.

Please note, for international shipments, it is important for the buyer to be aware that the destination country's Customs Service may be in touch during the import clearance process for instructions or the payment of import duties etc. Any additional custom taxes or import duties are the responsibility of the buyer.

All original artworks will be tracked and have insurance included in the shipping cost for both Australian and International orders.

Notwithstanding anything else stated on the Website we can’t guarantee that delivery will occur in the stated delivery time frames and we’re not liable for late deliveries. Please understand that once your order has left the studio it is out of our control.

All artwork is packaged to ensure that it reaches you safely. On delivery, you must inspect your goods and check that the goods delivered match your Order. Contact us immediately if the goods don’t match the order or there is any damage or other problems with the goods. If it looks like the packaging of your artwork has been tampered with or damaged - please photograph the packaging prior to unwrapping for insurance purposes as well as the artwork inside if you note any issues.

Returns

We wish that each and every customer has an exceptional experience shopping with us. We have made every effort to describe our products in great detail and provide images that accurately depict the products so that you can make an informed decision on your purchase.

Therefore, we are unable to accept ‘change of mind returns’, refunds or exchanges on our products. We also do not offer exchanges or refunds on original/commissioned/bespoke artworks or discounted/sale items. We do not accept returns or exchanges. All sales are final.

In the unlikely event that your order is damaged, please email hello.stitchandbone@outlook.com within 24 hours of receipt of order. You must include images of the damaged order via email. We will then endeavour to respond to you within 3 business days of receipt of email and will work with you to sort out the issue.  

If items are to be returned due to damage, then they must be returned via the same postage packaging they were delivered in, including insurance. We are not liable for any returned items that are lost in transit. We recommend sending your returned item via tracked and insured post and retain a receipt of postage.