Shipping policy

Shipping and Delivery

All orders will be dispatched within 3-5 business days.

We use third party delivery agents to deliver goods. You agree to us giving your details to those delivery agents for the purpose of delivering your goods.

Shipping within Australia

Works will be securely packaged for delivery. Artworks are currently sent through both Australia Post and Courier Services. Selected smaller artworks will be sent to addresses in Australia via Australia post with medium to large artworks, along with any smaller piece that is exceptionally delicate/fragile, being delivered by Courier Services. Artworks that require Courier Services will be noted in the product description.

Shipping outside Australia (International Orders)

Selected artwork (small frames) purchases from outside of Australia will be delivered through Australia Post to selected international destinations and with medium to large artworks requiring Courier Services. Artworks will be securely packaged for delivery.

International purchasing enquiries for medium to large artworks and shipping destinations not listed should be directed to Us through the contact page or email (hello.stitchandbone@outlook.com) as a specific quote will be required for the item and destination. A shipping quote will be provided upon contact. If you are shipping outside of Australia then you are responsible for all customs charges, taxes and additional postage fees requested by customs.

All original artworks will be tracked and have insurance included in the shipping cost for both Australian and International orders.

Notwithstanding anything else stated on the Website we can’t guarantee that delivery will occur in the stated delivery time frames and we’re not liable for late deliveries. Please understand that once your order has left the studio it is out of our control.

All artwork is packaged to ensure that it reaches you safely. On delivery, you must inspect your goods and check that the goods delivered match your Order. Contact us immediately if the goods don’t match the order or there is any damage or other problems with the goods. If it looks like the packaging of your artwork has been tampered with or damaged - please photograph the packaging prior to unwrapping for insurance purposes as well as the artwork inside if you note any issues.